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Deepika Dhanajayan

Mid-level Data Scientist specializing in Generative AI, RAG systems, and ML engineering

University of Massachusetts AmherstUniversity of Massachusetts AmherstAmherst, MA6 Years ExperienceMid LevelWorks On-Site

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About

AI/LLM engineer who built a production QA RAG for a University of Massachusetts faculty success initiative, cutting service tickets by 70%. Strong end-to-end RAG implementation skills (LangChain, Qdrant, hybrid/HyDE retrieval, FastAPI) with rigorous evaluation (RAGAS, LLM-as-judge) and practical handling of constraints like API rate limits and cost. Prior cross-functional delivery experience collaborating with SMEs and business owners at TCS and IBM.

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Key Strengths

  • Built and deployed a production QA RAG that reduced service tickets by 70%
  • Pragmatic architecture tradeoffs balancing performance and cost (paid LLM vs self-hosted fallback; vector store selection)
  • Hands-on RAG evaluation using RAGAS (faithfulness, answer relevancy) and LLM-as-judge
  • Designed reliable LLM workflows with modular document processing, chunking, hybrid retrieval, and grounding via function calling to structured databases
  • Implemented production backend patterns (FastAPI, Pydantic validation) with observability/tracing (LangSmith)
  • Cross-functional communication with business stakeholders via demos and impact framing (time savings, ticket reduction)

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Experience

IT ConsultantUniversity of Massachusetts Amherst · Oct 2024 – Present
IT EngineerIBM · Aug 2022 – Jul 2023
System EngineerTata Consultancy Services · Mar 2018 – Aug 2021

Education

University of Massachusetts Amherstmaster, Computer Science (2025)
Anna Universitybachelor, Engineering (2017)

Languages

English

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Deepika DhanajayanMid-level Data Scientist specializing in Generative AI, RAG systems, and ML engineering