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EMMANUEL ETIENNE
Engineering Manager specializing in FinTech money movement and AI-driven infrastructure
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Player-coach fintech engineer/engineering lead who built a deterministic payer-ID wire reconciliation system with Citi, including idempotent ingestion and webhook processing across Ruby and Go, materially reducing accounting manual work. Experienced in incident response (Plaid-related customer-impacting issue), stakeholder-driven MVP scoping for ACH status visibility, and delivery acceleration via infrastructure templating (EC2) and standardized Magento project setups.
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Key Strengths
- Led migration from fuzzy matching to deterministic payer-ID-based wire reconciliation
- Designed idempotent ingestion API and webhook processing with nightly reconciliation for missed events
- Cross-language technical leadership and code reviews across Ruby and Go systems
- Reduced accounting reconciliation effort by hours through automation
- Effective third-party dependency management (escalated to secure dedicated Citi support team)
- Strong MVP definition and tradeoff management; produced comprehensive tech proposal and aligned stakeholders
- Owned production incident response end-to-end (revert, customer impact analysis, corrective comms, prevention hardening)
- Player-coach management: structured 1:1s, coaching, and protected deep-work time while hiring/interviewing
- Improved cross-functional communication by coaching junior engineer to communicate clearly with junior PM
- Accelerated delivery in agency setting by templating EC2 setup and standardizing project repo for Magento builds
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