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Gopal Thulsidhos

Director-level Customer Success & Delivery leader specializing in enterprise SaaS transformations

ZuoraLoyola CollegeRedwood City, CA20 Years ExperienceDirector LevelWorks On-Site

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Experience

SDM, Global ServicesZuora Inc · Jan 2025 – Jan 2026
Sr. Engagement ManagerTaxBit · Nov 2022 – Mar 2025
Director, Professional Services (North America)Ivalua · Jan 2021 – Jan 2022
Customer Engagements StrategistSocotra Inc · Jan 2020 – Jan 2021
Senior Manager – FinTechCapgemini USA · Jan 2018 – Jan 2020
Senior Manager – Global Services Delivery USA, UK, Sweden, IndiaCapgemini USA · Jan 2006 – Jan 2018

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Education

Loyola Collegebachelor, Economics (2000)
Utah State Universitymaster, Economics (2003)

Skills

OnboardingRisk ManagementCross-Functional CollaborationChange ManagementCustomer SuccessService Delivery ManagementProfessional ServicesEnterprise SaaS TransformationsDigital TransformationEnterprise Business TransformationGrowth StrategyImplementation StrategyImplementation ManagementProject GovernanceProject Planning

Languages

English

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Connect with Gopal

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Typically responds within 24 hours

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Gopal ThulsidhosDirector-level Customer Success & Delivery leader specializing in enterprise SaaS transformations