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Ian Okonski-Fernandes
Mid-level Customer Success & E-commerce Growth Specialist in FinTech
SezzleSan Francisco State UniversityMinneapolis, MN5 Years ExperienceMid LevelWorks On-Site
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Experience
E-Commerce Growth SpecialistSezzle · Oct 2023 – Oct 2025
Customer Success LeadSezzle · May 2021 – Oct 2023
Business Development RepresentativeCustomer Lobby · Mar 2020 – May 2020
Want to connect with Ian? We'll make a personal introduction.
Education
San Francisco State Universitybachelor, Communication Studies (2019)
COOP Careersbootcamp, Digital Marketing (2022)
Skills
Account ManagementContract NegotiationLead GenerationCross-Functional CollaborationTeam LeadershipData AnalysisSalesforceGoogle WorkspaceMicrosoft ExcelSlackCustomer SuccessCustomer Experience (CX)Customer RetentionClient OnboardingRenewals Management
Languages
EnglishGerman
Certifications
Certified crosscut and chainsaw operator (National Forest Service)
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