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Jim Reifsnyder-Smith
Executive Technology Leader and Senior Software Engineer specializing in SaaS platforms
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About
Engineering/product leader with repeated experience defining roadmaps and delivering platform migrations across SaaS and enterprise contexts. Scaled an education system from two districts to 2M+ students statewide, and led an Elasticsearch-based architecture for an internal Disney product serving ~100K employees. Known for rigorous execution (RAID/OKRs/sprints), strong stakeholder communication (weekly AI summaries), and empowering teams via end-to-end ownership and customer-connected development.
Experience
Education
Key Strengths
- Built and executed a centralized messaging platform roadmap; completed rollout in 8 weeks
- Strong cross-team alignment via vision/scope docs and weekly AI-generated stakeholder updates
- Program management rigor using RAID logs, sprint scheduling, and deployment metrics
- Scaled an education platform from 2 districts to 2M+ students across California
- Org scaling and talent development: hired key roles, retrained staff, and upskilled developers onto a new framework
- Change management through direct developer-customer collaboration and end-to-end vertical ownership
- Led major architecture decision adopting Elasticsearch for ~100,000-employee needs; improved security compartmentalization and product velocity
- Pragmatic cloud/ops decision-making (leveraged AWS to reduce maintenance burden) and candid postmortems on data sync approach
- Remote-team innovation and accountability systems (OKRs, pairing, weekly calibration/celebration, sponsored mini-projects)
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