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JUNG NO
Senior Solutions Engineer & Applied AI Builder specializing in agentic workflows
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About
Built and shipped a production AI booking/quoting system for a Spanish-speaking cleaning business serving English-speaking customers, covering the full booking and payment flow and generating bilingual SEO/AEO content. Uses Gemini/Genkit with multi-agent orchestration (ADK/MCP, LangChain) and a production stack on Vertex AI + Cloud Run + Terraform, with analytics wired from Google Analytics to BigQuery for measurable agent performance.
Experience
Education
Key Strengths
- Built and deployed an AI-native booking system end-to-end (intent → service selection → availability → payment → confirmation)
- Delivered measurable early traction: 5 five-star ratings within 3 weeks via SEO/AEO
- Designed bilingual (EN/ES) content + agent flows to bridge English-speaking customers and Spanish-speaking operators
- Structured multi-step agent workflow with contextual state management and tool/function calls
- Implemented analytics instrumentation tying GA session/user IDs to AI conversation thread IDs in BigQuery for evaluation
- Production-minded deployment: static generation for performance, Cloud Run scaling, Terraform IaC, monitoring/alerts, PR linting/TypeScript/AI code review
- Orchestrated multi-agent systems with a routing “front-desk” agent and specialized subagents (e.g., Gmail agent)
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