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Melissa Bennett
Executive engineering and AI leader specializing in healthcare AI and startup scaling
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About
Engineering leader who has built teams and products from scratch in both healthcare AI and consumer tech. Most notably, they grew Thrive AI Health’s engineering org from 0 to 20 and led delivery of a multimodal, multi-agent AI health coach—including a real-time voice experience piloted with Eli Lilly—while previously scaling Sweetgreen’s mobile ordering platform into a major revenue channel.
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Key Strengths
- Built engineering org from 0 to 20 across the US and Colombia
- Led engineering end-to-end as Head of Engineering reporting to CEO
- Shipped multimodal AI health coach to scaled production
- Co-designed and delivered multi-agent voice product with Eli Lilly
- Strong player-coach leadership on high-risk architecture decisions
- Designed shared architecture for text and real-time voice agents
- Established lightweight but disciplined operating cadence for distributed teams
- Implemented quality gates with code review, CI/CD, observability, and AI evals
- Deep expertise in AI quality evaluation for safety-critical healthcare use cases
- Improved onboarding completion by 50%
- Improved engagement by 40%
- Balanced speed, reliability, and quality in consumer roadmap at Sweetgreen
- Scaled mobile ordering platform to 50% of total online revenue
- Prioritized scalable, high-availability foundations under peak consumer load
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