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Navya Perumbudur
Mid-level Data Analyst specializing in SaaS product and business analytics
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About
Analytics professional with hands-on experience building SQL and Python workflows for support operations and product reporting. They stand out for turning messy CRM, ticket, and activity data into validated, performance-optimized reporting tables and dashboards, while partnering closely with stakeholders to standardize KPI definitions around SLA performance and retention.
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Key Strengths
- Transforms messy operational data into clean reporting tables
- Strong SQL validation and data quality practices
- Optimizes large-query performance through early filtering and grain control
- Builds modular Python workflows for reproducible KPI reporting
- Owns analytics projects end-to-end from metric definition to dashboard delivery
- Aligns stakeholders on KPI definitions before rollout
- Experience in support operations, SLA, and retention analytics
- Drives adoption by embedding metrics into existing dashboards and workflows
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