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Ridhi Singhal
Mid-level strategy and analytics professional specializing in growth and due diligence
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About
Growth and launch operator with Uber experience spanning marketplace expansion, rider/driver activation, and scalable onboarding systems in new-city launches, including Uber Shuttle in India. Stands out for combining data analysis, operational modeling, and cross-functional experimentation to unlock incremental revenue, improve NPS, and build repeatable playbooks that scaled across markets.
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Key Strengths
- owned end-to-end growth initiatives from opportunity identification through execution
- identified untapped route opportunities that drove 20% more ridership
- delivered approximately $10K incremental revenue above estimate
- strong analytical problem solving using trip-level and marketplace data
- built leadership-ready revenue and operational models to secure buy-in
- designed multi-channel experiments across operations and marketing
- improved driver distribution and rider experience in underserved areas
- used NPS as a customer success metric for growth experiments
- architected repeatable onboarding and activation systems
- reduced onboarding drop-off by 25%
- improved activation rate by 15%
- created scalable playbooks that rolled out across new cities with minimal manual intervention
- effective in ambiguous, no-playbook launch environments
Reference Highlights
- handles projects end to end with minimal intervention
- deeply cares about the client
- owned Uber Shuttle launch across metro cities in India
- directly responsible for P&L
- frictionless execution
- ensured success for the broader team
- strong bottom-up planner
- managed large-scale launch independently
- hands-on operator
- strong cross-functional collaborator
- data-driven
- uses SQL and geo-mapping to identify high-impact routes
- effective problem-solver
- responsive in crisis situations
- rebuilt driver alignment quickly
- shares learnings across teams
- takes ownership amid ambiguity
- reliable in driving outcomes
Ridhi's references speak for themselves. Let us connect you.
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