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Sabeen Shoaib
Senior Project Management leader specializing in program delivery and operations
Method 1Beaconhouse Informatics, LahoreLahore, Pakistan22 Years ExperienceSenior Level
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Experience
Project Management SupervisorMethod 1 · May 2023 – Present
Project ManagerMethod 1 · May 2022 – Jun 2023
Project ManagerXenoPsi · Dec 2019 – Jun 2023
Team Leader Customer CareTelenor · Feb 2012 – Dec 2019
Customer Complaint Operations SpecialistTelenor · Feb 2009 – Feb 2012
Contact Center Team LeadTelenor · Apr 2007 – Feb 2009
Customer Service SpecialistTelenor · Feb 2006 – Apr 2007
Customer Services AgentJazz · Jan 2005 – Feb 2006
Supervisor Customer ServicesStandard Chartered · Sep 2003 – Jan 2005
Intern - Corporate BankingCitigroup · May 2002 – Jul 2002internship
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Education
Beaconhouse Informatics, Lahorebachelor, Business Administration & Information Technology (2003)
Skills
Project ManagementTeam LeadershipProcess ImprovementCross-Functional CollaborationAutomationCustomer ServiceProgram DeliveryProject & Program ManagementResource Planning & AllocationBudget & Timeline ManagementStakeholder & Client ManagementOperational EfficiencyCross-Functional Team LeadershipResource PlanningPrioritization
Languages
English
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