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Saurabh Sharma
Senior Salesforce Technical Lead specializing in enterprise CRM and integrations
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About
Salesforce-focused candidate with hands-on experience delivering Service Cloud automation, including entitlement/SLA escalation workflows, and building multi-component Lightning UI frameworks. Brings a mix of native-platform design, custom Apex extension, LWC architecture, and legacy Aura maintenance experience.
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Key Strengths
- Owned end-to-end Service Cloud feature delivery
- Pragmatic architecture decisions using native Salesforce framework plus custom Apex
- Strong testing discipline with 90% code coverage
- Experience designing multi-component LWC workspaces
- Maintained and enhanced legacy Aura component frameworks
- Understands Apex bulkification with collections
- Familiar with Salesforce permissions and FLS troubleshooting
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