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Sona Petrosyan
Director-level Engineering Leader specializing in Identity & Access Management
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About
Senior engineering leader with 20+ years of experience spanning hands-on engineering and 7+ years of management across startups and enterprise, including Salesforce/MuleSoft, Airbnb, and Insightly. Particularly strong in platform security and IAM, with a track record of leading high-scale foundational services, simplifying complex cross-platform trust models, and driving security-critical migrations across dozens of teams.
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Key Strengths
- 20+ years in software engineering with 7+ years in engineering management
- Led tier-0 platform security services with 99.99% SLAs in high-scale multi-tenant infrastructure
- Deep expertise in IAM, authentication, authorization, provisioning, and cryptography platforms
- Built secure tenant trust framework between MuleSoft and Salesforce, reducing a 20+ step process to one-click enablement
- Strong cross-functional leadership across product, architecture, identity teams, and engineering
- Scaled management scope from 6 engineers to 2-3 teams with 17 people total
- Hands-on production incident and escalation leadership through log analysis, debugging, and blast-radius assessment
- Translates customer compliance needs into pragmatic MVPs and roadmap priorities
- Led migration from client-secret auth to mTLS across ~26 teams and 70+ services
- Improved security posture and reduced operational burden through platform-wide authentication modernization
- Strong hiring ownership, onboarding process improvement, and engineer promotion development
- Effective performance coaching focused on communication and cross-team alignment
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