Thong Nguyen

“Robotics software candidate with hands-on experience building controllers for an Autonomous Underwater Vehicle, including dual-PID control in Python with state-space modeling and a planned path to LQR. Developed ROS nodes for odometry-based localization, waypoint planning, and control command publishing, validated through a custom Gazebo/ROS simulation workflow with control-metric-driven testing. Also worked on F1Tenth simulation and scan-matching localization (PL-ICP), with additional cloud deployment experience using Docker/Kubernetes and CI/CD.”

“LLM/agent engineer who shipped a production RAG-based recommendation + explanation system that replaced a traditional recommender stack, delivering ~20% CTR lift (and +8% after a reliability iteration) with strong cold-start performance. Demonstrates strong production rigor: schema-constrained generation, typed tool calling, explicit state/orchestration, deep monitoring/feedback loops, and safe integration with messy ERP inventory/order data using normalization, idempotency, and conflict-resolution guardrails.”

“Product/UX designer building an end-to-end startup MVP for small banks/credit unions to benchmark against regional competitors, including a custom design system and working prototypes created with Cursor/v0 and prompt engineering. Has experience translating complex finance analyst workflows into intuitive UX and running structured moderated usability tests with quantitative metrics; also led sensitive health research (20+ users) that shifted direction away from AI chatbot replacement.”