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Wright Beisel
Mid-level Software Engineer specializing in reliability, automation, and energy systems
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About
Customer-facing technical professional with experience at GE Vernova diagnosing turbine performance issues and translating vague "use AI" requests into concrete software/configuration changes. Brings a data-driven approach to LLM workflow troubleshooting (data quality + performance monitoring) and has led tailored technical workshops/demos using audience research and backup learning modules, with a strong focus on driving product adoption through usability and usage-data feedback loops.
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Key Strengths
- Translates customer buzzwords into clear problem statements and actionable technical fixes
- Strong root-cause diagnosis approach grounded in operational context (e.g., turbine behavior under heat)
- Data-driven troubleshooting for LLM workflows (data quality + performance tracking)
- Hands-on real-time support mindset; documents issues post-incident for continuous improvement
- Tailors technical workshops to audience skill level using pre-research and backup learning modules
- Pragmatic product adoption focus: ensure real user need and remove access/workflow friction
- Proactively partners with customer-facing teams and insists on collecting usage data to guide improvements
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