Vetted AI & Machine Learning Professionals

“Backend engineer with insurance/claims domain experience who modernized legacy claims processing systems to support AI-assisted claim review. Emphasizes production-ready API design in Python/FastAPI (schemas, async, caching, graceful degradation), strong observability with Prometheus, and layered security including JWT auth plus database row-level security (Supabase/Postgres).”

“Built a production AI-powered customer support Q&A system using an internal knowledge base to reduce repetitive ticket work and improve customer satisfaction, with an emphasis on source-backed answers and expert oversight. Also has experience defining deployment services in a microservices architecture and integrating large-scale APIs (including work connected to US HHS/COVID-19).”

“Built and deployed an LLM-powered mental health therapy assistant at AppHealth that segments users by stress level and delivers personalized, non-medical guidance. Implemented healthcare-focused safety guardrails (secondary LLM output filtering) and a multi-agent router workflow validated via statistical tests and therapist review, then scaled training/inference on AWS (EC2/Lambda/DynamoDB) with Kubernetes.”

“Built and deployed a production LLM-powered support assistant for customer support agents using a RAG architecture over internal docs and past tickets, with human-in-the-loop review. Demonstrates strong applied LLM engineering focused on real-world constraints (hallucinations, latency, cost) using routing to smaller models, reranking, caching, and rigorous evaluation/monitoring (offline eval sets, A/B tests, KPI tracking).”

“Built and deployed a production enterprise LLM-powered RAG assistant for the construction domain, enabling natural-language querying across PDFs/reports and structured sources (SQL/CSV). Implemented an agent-based routing and multi-agent orchestration approach (LangChain/LangGraph) to reduce hallucinations, improve latency, and deliver actionable, structured responses based on stakeholder feedback.”

“ML engineer/data scientist who built and deployed a real-time fraud detection platform at Citi on AWS SageMaker, processing 3M+ daily transactions and improving fraud response by 28%. Combines unsupervised anomaly detection (autoencoders) with ensemble models (XGBoost/Random Forest) plus Airflow/Step Functions orchestration, drift monitoring, and explainability (SHAP) to keep models reliable and compliant in production.”

“Built and deployed a RAG-based student/faculty support chatbot at a university that answers from official syllabus/policy documents and now supports 4,000+ students while reducing repetitive support requests. Hands-on with LangChain, LangGraph, and CrewAI to orchestrate reliable agentic workflows, with a strong focus on testing/monitoring in production and cross-functional delivery (e.g., marketing analytics automation at Steve Madden).”

“Built and deployed a production RAG system for financial/compliance teams using GPT-4, Claude, and local models to retrieve and summarize thousands of internal documents with strong security controls (role-based retrieval, PII masking). Drove significant operational gains (30+ hours/week saved, ~35% productivity lift, ~45% faster responses) and orchestrated end-to-end ingestion/embedding/index refresh pipelines with Airflow, S3, and SageMaker while partnering closely with compliance stakeholders on auditability and traceability.”

“ML/LLM engineer with production experience building a RAG-based LLM support assistant (FastAPI, Redis, Kafka) with multi-layer validation and human-in-the-loop feedback loops to improve accuracy over time. Has orchestration and MLOps depth using Airflow and Kubeflow on Kubernetes (autoscaling, alerting, monitoring) and delivered measurable ops impact (40% ticket efficiency improvement) by partnering closely with customer support teams.”

“Built and deployed an AI agent to help patients navigate complex housing information by scraping and normalizing unstructured data across all 50 U.S. states, then layering a LangChain RAG system with MMR re-ranking to reduce hallucinations. Experienced in orchestrating multi-agent workflows (LangGraph/CrewAI) and production reliability practices (Pydantic-validated outputs, LLM-as-judge evals, tracing). Also delivered stakeholder-facing explainability via SHAP dashboards for a loan-approval predictive model at Welspot.”

“ML engineer/data scientist who deployed a production credit risk + insurance claims triage platform at Hartford Financial, combining XGBoost default prediction with BERT-based document classification. Demonstrated strong MLOps by cutting inference latency to sub-500ms and building drift monitoring plus automated retraining/deployment pipelines (MLflow, CloudWatch, GitHub Actions, SageMaker) with human-in-the-loop review and SHAP-based explainability for underwriting adoption.”

“Built and deployed NeuroDoc, a production-grade RAG system for PDF Q&A that delivers citation-backed answers with strong anti-hallucination guardrails. Experienced in orchestrating and scaling ML/LLM pipelines with Kubernetes, Airflow/Prefect, and PyTorch Distributed, and in building rigorous evaluation and citation-verification tooling to ensure reliability in production.”

“Software engineer with connected-car/automotive production experience who owned an end-to-end remote door lock/unlock feature and introduced unit testing (GTest) plus rig/simulator validation. Also built and productionized an AI-native AWS cloud cost assistant (Lex + GPT-based LLM + Lambda + RAG/vector DB) with guardrails and achieved 94% evaluation accuracy. Helped replace a third-party solution with an in-house build, saving the company ~€9M.”