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Abhinav Sharma
Mid-level Technical Consultant specializing in Appian delivery and data/AI workflow automation
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About
Appian consultant/engineer focused on insurance and financial services modernization and AI-enabled workflows. Built and productionized an AI-driven insurance submission intake system (email ingestion, classification/extraction, HITL review) cutting processing time from 2+ hours to under 10 minutes, and delivered semantic smart search with guardrails and UAT-driven ranking improvements. Also partnered with a global bank CTO org, running sessions with 200+ senior leaders to automate regulatory/board metric reporting via platform integrations and attestation.
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Key Strengths
- Owned and shipped end-to-end AI document intake/extraction pipeline with HITL review
- Delivered major operational efficiency gain (reduced insurance submission processing from 2+ hours to <10 minutes)
- Production monitoring and iterative improvement using HITL reconciliation analytics and health-check logs
- Designed semantic search with field-level guardrails to reduce noise and avoid surfacing sensitive data
- Improved search relevance via iterative UAT and ranking optimization (top-3 hit evaluation)
- Led incremental legacy modernization to Appian with API integrations while keeping legacy as system of record/backup
- Strong delivery rigor: QA, smoke tests, UAT, load testing across Dev/Test/Stage/Prod
- Executive stakeholder management at scale (ran sessions with 200+ MDs/SVPs) and translated ambiguity into an integration-driven roadmap with attestation controls
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