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Ambikadevi Damodaran
Principal Engineer specializing in GenAI/LLM platforms and enterprise modernization
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About
Built a production LLM-driven personalization microservice for realtor.com using LangChain/LangSmith with an MCP tool layer and RAG to generate schema-constrained ranked listings in real time, replacing a rule-based engine and improving engagement/lead conversion. Also owned an ambiguous cross-channel identity initiative, implementing an identity graph via Twilio Unify with required SDK and data-warehouse integration.
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Key Strengths
- Built and deployed production LLM personalization microservice end-to-end (orchestration, tool contracts, RAG, validation, observability)
- Replaced a rule-based personalization engine with a reusable LLM platform
- Improved engagement and lead conversion via real-time personalized content
- Latency mitigation in LLM services using Redis caching and prompt/context reduction with structured outputs
- Owned ambiguous cross-platform identity problem; delivered identity graph solution using Twilio Unify with SDK + data warehouse changes
- Designed MarTech data sync pipeline between internal systems and external vendors, including ID mapping and CDC
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