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Cameron Shapoorian
Mid-level Test Automation & AI Integration Engineer
Forward Deployed Engineer3 years experienceMid-LevelArtificial IntelligenceCustomer SupportHardware
ScreenedIdentity Verified
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About
Forward-deployed/solutions-oriented engineer with experience shipping enterprise LLM voice-agent workflows from prototype to production, including variable extraction and API integrations. Demonstrated strong real-time troubleshooting via logs/RCA (e.g., fixing multilingual language-switching by tuning temperature and improving context), and has led technical workshops while partnering with sales/solutions teams to drive customer adoption.
Experience
Forward Deployed EngineerBland AI
Lead Test Automation EngineerWavelynx
Project Manager InternUNICEF USA
Education
University of Colorado, School of Engineering and Applied Sciencesbachelor, Computer Science
Key Strengths
- Iterative delivery under ambiguous requirements with limited customer access
- Took enterprise voice-agent workflow from 0→1 and into production
- Built and validated variable extraction + API-call workflows using simulated test inputs
- Pragmatic model-quality management (accepted non-100% ceiling; achieved ~98% accuracy)
- Structured real-time debugging via logs and RCA
- Resolved multilingual agent issues by tuning temperature and improving context injection
- Collaborative problem-solving across teammates to identify root causes
- Experienced in customer-facing technical communication (demos/workshops) and tailoring content to engineers
- Partnered with sales/solutions teams to support integrations, troubleshooting, and product adoption
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