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Cameron Shapoorian
Mid-level Test Automation & AI Integration Engineer
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Forward-deployed/solutions-oriented engineer with experience shipping enterprise LLM voice-agent workflows from prototype to production, including variable extraction and API integrations. Demonstrated strong real-time troubleshooting via logs/RCA (e.g., fixing multilingual language-switching by tuning temperature and improving context), and has led technical workshops while partnering with sales/solutions teams to drive customer adoption.
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Key Strengths
- Iterative delivery under ambiguous requirements with limited customer access
- Took enterprise voice-agent workflow from 0→1 and into production
- Built and validated variable extraction + API-call workflows using simulated test inputs
- Pragmatic model-quality management (accepted non-100% ceiling; achieved ~98% accuracy)
- Structured real-time debugging via logs and RCA
- Resolved multilingual agent issues by tuning temperature and improving context injection
- Collaborative problem-solving across teammates to identify root causes
- Experienced in customer-facing technical communication (demos/workshops) and tailoring content to engineers
- Partnered with sales/solutions teams to support integrations, troubleshooting, and product adoption
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