Deja McDonald

Senior Quality Analyst (QA) SME specializing in SaaS support and customer experience

Remote, TXQuality Analyst Subject Matter Expert9 years experienceSeniorSaaSHealthcare ITCustomer Support

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Experience

Quality Analyst Subject Matter ExpertHenry Schein ONE

Support Tech 1Henry Schein

Shift ManagerRaising Cane’s

Education

NexGenTbootcamp, Full Stack Network Engineering (2021)

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Deja already has a relationship with Reval, so a warm intro from us gets a much better response than cold outreach.

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Contact

candidate@example.com(555) 123-4567LinkedIn Profile

Languages

English

Skills

Quality AssuranceQA AuditingSoftware TestingTest ExecutionRegression TestingUser Acceptance Testing (UAT)Call MonitoringChat MonitoringBug ReportingDefect VerificationSentiment AnalysisCustomer Experience AnalyticsCSAT AnalysisDSAT AnalysisTrend Identification