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Irakli Ushveridze

Director-level operations leader specializing in international expansion and customer experience

TeleperformanceFordham UniversityNew York, NY10 Years ExperienceDirector Level

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Experience

Country Manager | GreeceTeleperformance · Jan 2023 – Jul 2025
Graduate Assistant – MBA Admissions OfficeFordham University · Jul 2025 – Presentpart-time
Vice President of Marketing, Product Management, and Pride ClubsFordham University · Jul 2025 – Presentpart-time
Project Manager | International ExpansionTeleperformance · Jan 2022 – Dec 2022
Management Associate | International ExpansionTeleperformance · Apr 2020 – Dec 2021
Senior Compliance Officer / Compliance OfficerProCredit Bank · Jun 2015 – Mar 2020

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Education

Fordham Universitymaster, Business Administration (2027)
Antwerp Management Schoolmaster, Global Management (2019)
Ivane Javakhishvili Tbilisi State Universitybachelor, Business Administration (2015)

Awards

  • Dean's Scholarship Recipient - Fordham University, Gabelli School of Business
  • Georgian Government Full Degree Scholarship - Antwerp Management School
  • Ranked Top 100 Globally, Financial Times - Antwerp Management School
  • Distinction - Master of Global Management, Antwerp Management School
  • Georgian Government Full Degree Scholarship - Tbilisi State University
  • Full Scholarship for One-Year Study Abroad in Germany - Tbilisi State University
  • Awarded International Summer Internship – Top 3 applicants

Skills

Budget ManagementBusiness DevelopmentData AnalysisProject ManagementMarketingRecruitingOnboardingComplianceCustomer Experience ManagementMultilingual SupportDigital ServicesOperational ManagementFiscal ManagementCustomer SatisfactionBudget Planning

Languages

EnglishGermanGeorgian

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Connect with Irakli

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Typically responds within 24 hours

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Irakli UshveridzeDirector-level operations leader specializing in international expansion and customer experience