Identity Verified
No cost, no commitment - we'll make a personal intro
KJ

Kenneth Jentz

Senior Technical Customer Success Manager specializing in enterprise telecom and video delivery

SRI TelecomHerzing UniversityDenver, CO13 Years ExperienceSenior LevelWorks On-Site

Connect with Kenneth

Kenneth already has a relationship with Reval, so a warm intro from us gets a much better response than cold outreach.

Typically responds within 24 hours

Recommended

Already have an account?

Hire with Reval

Find your next great hire

Our AI agents source, screen, and vet candidates for your open roles. Get qualified candidates within 48 hours.

$250one-time kickoff
10%on successful hire
Post a Role90-day money-back guarantee

Experience

Technical Customer Success ManagerSRI Telecom · Apr 2025 – Present
Senior Customer Success EngineerCharter Communications · Jun 2017 – Oct 2024
Customer Success Operations ManagerCharter Communications · Aug 2015 – Jun 2017
Technical Support EngineerMediaKind Systems · Nov 2013 – Jul 2015
Customer Success EngineerCharter Communications · Oct 2012 – Nov 2013

Want to connect with Kenneth? We'll make a personal introduction.

Education

Herzing Universitybachelor, Electronics and Computer Technology

Skills

ObservabilityProduct managementCross-functional leadershipSalesforceMentoringAccount managementProject managementAI-first product initiativesInternal customer advocacyEscalation managementRecommendation systemsUpsellingModel evaluation and monitoringSearch and recommendation systemsCustomer success management

Languages

English

Similar Candidates

SK

Senior Technical Account Manager / Customer Success leader specializing in cloud platforms and SaaS

Austin, TX11y exp
ApplePanjab University
View profile
MS

Mid-level Customer Success & Sales Operations professional specializing in enterprise AI/LLM solutions

6y exp
IBMUniversity of Central Florida
View profile
Ravi Joshi - Senior Enterprise Customer Success Manager specializing in AI infrastructure and SaaS in San Francisco, CA

Senior Enterprise Customer Success Manager specializing in AI infrastructure and SaaS

San Francisco, CA10y exp
Lambda AIArizona State University
View profile
PH

Paul Harrison

Screened

Executive Customer Success & Analytics Leader specializing in AI/SaaS and AdTech

Irvine, CA13y exp
iFinance Mortgage Inc.Zicklin School of Business (Baruch College, CUNY)

Customer Success leader with deep ad tech expertise who owned enterprise accounts end-to-end, including Bank of America, driving ad fraud down from ~8–10% to <1% in ~3 months and resolving spikes through data-driven investigations. Experienced partnering cross-functionally as a PM to build analytics dashboards and using user stories to align Product/Engineering/Sales and influence roadmap priorities; also supports land-and-expand via paid benchmarking/industry data upsells.

View profile
BM

Senior Customer Success Manager specializing in Technical B2B SaaS

San Francisco Bay Area, CA7y exp
Nimble
View profile
Afnan Saeed - Mid-level Data & Customer Success Engineer specializing in AI analytics and onboarding in San Francisco, CA

Mid-level Data & Customer Success Engineer specializing in AI analytics and onboarding

San Francisco, CA5y exp
Data Engineer AcademyUC Davis
View profile

Interested in Kenneth?

We'll personally introduce you - no strings attached.

For Hiring Teams

Build your dream team with Reval

Our AI agents source, screen, and vet candidates for your open roles. Get qualified, high-intent candidates on your desk within 48 hours.

$250one-time kickoff
10%on successful hire
48hrsto first candidates
Post a Role90-day money-back guarantee. A fraction of traditional agency fees.

Discover more candidates like Kenneth

Search across thousands of pre-screened, high-quality, high-intent candidates on Reval.

Search Talent

Connect with Kenneth

Kenneth already has a relationship with Reval, so a warm intro from us gets a much better response than cold outreach.

Typically responds within 24 hours

Recommended

Already have an account?

Hire with Reval

Find your next great hire

Our AI agents source, screen, and vet candidates for your open roles. Get qualified candidates within 48 hours.

$250one-time kickoff
10%on successful hire
Post a Role90-day money-back guarantee
Kenneth JentzSenior Technical Customer Success Manager specializing in enterprise telecom and video delivery