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KJ

Kenneth Jentz

Senior Technical Customer Success Manager specializing in enterprise telecom and video delivery

Denver, COTechnical Customer Success Manager13 years experienceSeniorTelecommunicationsMedia & EntertainmentSaaS
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Experience

Technical Customer Success ManagerSRI Telecom
Senior Customer Success EngineerCharter Communications
Customer Success Operations ManagerCharter Communications
Technical Support EngineerMediaKind Systems
Customer Success EngineerCharter Communications

Education

Herzing Universitybachelor, Electronics and Computer Technology

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Kenneth already has a relationship with Reval, so a warm intro from us gets a much better response than cold outreach.

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candidate@example.com(555) 123-4567LinkedIn Profile
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Languages

English

Skills

AI-first product initiativesInternal customer advocacyObservabilityEscalation managementRecommendation systemsUpsellingModel evaluation and monitoringProduct managementSearch and recommendation systemsCross-functional leadershipCustomer success managementModel lifecycle managementAPIs and toolsCompliance workstreamsML/AI products or platforms