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Olivia Liau

Junior Data Scientist specializing in ML research, NLP, and healthcare analytics

Worcester Polytechnic InstituteUSCLos Angeles, CA2 Years ExperienceJunior LevelWorks On-Site

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About

Completed an Amazon externship building a GPT-4 + RAG pipeline to summarize themes from hundreds of employee reviews for workforce analytics aimed at improving warehouse retention. Emphasizes production-readiness through labeled-data evaluation, source attribution for explainability, human-in-the-loop review, and rigorous data cleaning/observability to debug real-world LLM workflow issues.

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Key Strengths

  • Built GPT-4 + RAG NLP pipeline from prototype toward production for workforce analytics
  • Improved reliability via evaluation on labeled data and added source attribution for explainability
  • Designed human-in-the-loop review to balance speed and safety for sensitive/low-quality review data
  • Systematic LLM workflow troubleshooting using controlled inputs, logging, and metrics
  • Strong data-quality focus (manual QA, normalization, schema cleanup) to resolve multilingual parsing issues
  • Able to tailor technical presentations to developer audiences with emphasis on methodology and metrics

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Experience

Data AnalystHope Services · Sep 2025 – Present
Data AnalystBioKind Analytics at USC · Sep 2025 – Present
Amazon - Business Analytics ExternExtern · Sep 2025 – Present
Data Science Research InternWorcester Polytechnic Institute · May 2024 – Presentinternship
ML Research InternUniversity of Wyoming · May 2025 – Aug 2025internship
ML Research Intern, Informatics and Computing in Neuroscience LabUniversity of Southern California · Aug 2024 – Jan 2025internship

Education

USCmaster, Applied Data Science (2027)
USCbachelor, Computer Science (2027)

Languages

English

Publications

1 publication

BioinformaticsDrug timing predictionMachine learning for genomics

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Olivia LiauJunior Data Scientist specializing in ML research, NLP, and healthcare analytics