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shashi adhikari

Senior User Operations & Support Engineer specializing in AI and Azure cloud platforms

Bellevue, WABusiness Support Engineer – AI & Cloud Operations12 years experienceSeniorTechnologySaaSCloud Computing
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Experience

Business Support Engineer – AI & Cloud OperationsMeta
Cloud Solution EngineerLTIMindtree
Research Assistant – AI & Predictive MaintenanceUniversity of Dayton
Software Engineer – Technical OperationsAccenture
Technical Program AssociateCode for Nepal

Education

University of Daytonmaster, Computer Science
KIIT Universitybachelor, Computer Science

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Languages

English

Skills

AI SupportAI TroubleshootingAI PlatformsMachine LearningPredictive MaintenanceAnomaly DetectionMachine Learning PipelinesData WorkflowsData IntegritySaaS OperationsTechnical SupportUser OperationsCustomer SupportCustomer Escalation ManagementIncident Management