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Tanu Gupta

Senior Product Manager specializing in FinTech, E-commerce, and AI

London, United KingdomProduct Manager8 years experienceSeniorArtificial IntelligenceConsultingE-commerce
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About

Product and consumer growth professional from a B2C app background, focused on improving retention/activation and driving revenue through customer/product data. Experienced in maintaining BI layers and dashboards and running KPI-driven analysis across returns/refunds operations (NPS/CSAT, TAT, repeat complaints). Familiar with core F2P monetization mechanics and how to evaluate IAP offers via A/B testing; has shipped/managed products on mobile and web.

Experience

Product ManagerMercor.io
Product Manager, (Analytics & Client Experience)VISA Inc.
Product ManagerMeesho (Fashnear Technologies)
Associate Product ManagerOLA (ANI Technology)
Product AnalystZS Associates

Education

Judge Business School, University of Cambridgemaster, Business Administration (MBA) (2024)
Vellore Institute of Technologybachelor, Computer Science (specialization in Bioinformatics) (2016)

Key Strengths

  • Data-driven product and consumer growth (retention, activation, revenue)
  • Strong KPI/BI discipline (maintains BI layers; tracks cost-effective dashboards and right KPIs)
  • User-experience and support/ops metric focus (NPS, CSAT, returns/refunds KPIs, TAT, repeat contacts)
  • A/B test measurement framework for monetization offers (purchase rate, RPU, conversion, CTR, CAC, AOV)
  • Cross-platform product experience (mobile and web)

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Languages

English

Skills

0→1 Product DevelopmentA/B TestingAI Model EvaluationAnalyticsBI FoundationsConfluenceCross-functional LeadershipCustomer AnalyticsCX OptimisationData ModellingData-driven Decision MakingDesign & Engineering PartnershipDomain-specific Prompt PatternsExperimentation FrameworksExperimentation