Vetted Incident Response Professionals

“Global people/program leader with experience managing teams across Seoul, Tokyo, and Brazil; addressed language and collaboration barriers via workshops and cross-functional workflow design, driving a major attrition improvement and 90% team approval plus board commendation. Has led edtech product teams (design + development) through a 4-month sprint and partnered with executives on org-wide onboarding redesign using 30-60-90 plans and workflow data.”

“Backend/data platform engineer with production experience at Walmart and Molina Healthcare, building Python microservices on AWS (EKS + Lambda) for real-time inventory and recommendation systems. Strong in reliability/observability and incident leadership, plus modernizing legacy healthcare workflows and building resilient AWS Glue/PySpark pipelines with schema evolution and data quality controls.”

“LLM/agentic systems practitioner who specializes in moving customer prototypes into production within microservices environments, emphasizing reliability, latency, security, and measurable success metrics. Experienced in real-time troubleshooting using logs/traces and in enabling adoption through hands-on developer workshops (including live coding in Java Spring Boot) and pre-sales POCs that address technical objections and integration risk.”

“Built and productionized an LLM-enabled system visualization web app at Longshot, designed modularly to pivot quickly to a mobile-friendly interface as customer needs changed. Experienced in diagnosing LLM/agentic workflow failures using observability, deterministic replay, and fault-tree root cause analysis. Also delivers developer-focused demos and trainings (including robotics deployment/mapping at Meta) and partners with sales as a technical closer, including for government clients by demonstrating failure modes and system modularity.”

“Infrastructure/DevOps-focused engineer working across Linux-based enterprise platforms that include IBM Power/AIX in a broader OpenShift/Kubernetes and cloud ecosystem. Built Azure DevOps CI/CD for containerized deployments and resolved a production deployment failure by tracing ImagePullBackOff to outdated registry credentials in Kubernetes secrets. Uses Terraform (with modular structure) plus Ansible to provision and standardize production environments with pipeline-based validation.”

“Cloud-focused DevOps/Infrastructure engineer with hands-on AWS high availability, migration cutovers, and production automation. Built Jenkins-based CI/CD pipelines (Git, SonarQube, Artifactory) and manages Terraform IaC with S3/DynamoDB remote state, PR-based reviews, and staged environment promotion; targets $160k base. No direct IBM Power/AIX/PowerHA experience.”

“Bank of America engineer/product owner who built a real-time transaction insights and spending categorization platform using React/TypeScript and Spring Boot microservices with Kafka. Deep experience in event-driven architectures, performance tuning at peak banking loads, and reliability patterns (SLOs, observability, feature flags, DLQs). Also created an internal monitoring/alerting tool adopted across engineering and ops, cutting incident response time by 40%+.”

“DevOps Customer Engineer (CircleCI) with hands-on experience supporting enterprise customers through a major security incident (token revocation/secret rotation) and advising on secure CI/CD practices. Experienced in integrating security tooling into pipelines (e.g., Snyk via CircleCI Orbs), troubleshooting complex CircleCI Server/Kubernetes-like deployments using logs/metrics/traces, and running structured multi-customer onboardings tracked in Jira/Salesforce.”

“Software engineer with production experience at DraftKings and SRC, owning high-impact platform changes like early-start lineup validation fixes and a multi-service refactor to support dual-role players (e.g., Ohtani) using backward-compatible, feature-flagged rollouts. Has embedded onsite with military users to rapidly ship improvements to a COP/TAK mapping integration (TrackSync), and leverages AI tools (Claude) to accelerate learning and delivery in new domains (e.g., ESP32 smart deadbolt project).”

“Cloud infrastructure/SRE-style engineer with experience at TCS and ServiceNow focused on IBM Cloud and Linux/RHEL operations, security hardening, and automation in Python. Has led end-to-end production incident response (certificate expiry) and implemented preventive alerting adopted by 20+ teams, plus built Jenkins CI/CD with Vault-based secrets and Terraform-based AWS provisioning.”

“Product-focused full-stack engineer with Walmart and Dell experience who built and shipped a real-time engagement dashboard end-to-end (Kafka Streams, Spring Boot, React/TypeScript/D3) used daily by business teams, moving them from next-day reports to real-time decisioning. Strong in performance/reliability (Redis caching cut latency ~40%, 90%+ test coverage, Prometheus/CloudWatch monitoring) and production operations on AWS/EKS including handling a cascading failure from a memory leak with zero-downtime rollback and redeploy.”

“iOS player-coach who led end-to-end development of real-time customer support chat and unified notification systems for T-Mobile’s iOS app using SwiftUI, Firebase, WebSockets, and Core Data (including offline handling). Drove measurable reliability/latency gains (~30%) through a major notification refactor and owned a high-severity push-notification incident from rollback through RCA and backward-compatible hotfix, while also scaling team process and people management.”