Vetted OpenAI Professionals

“Support engineer with IBM DFSMS OAM experience who restored a production TS7770 environment during a TS7760→TS7700 migration by using logs, SLIP traps, and dump analysis to pinpoint an SMS configuration (SCDS) issue, then partnering with the customer to redo the migration successfully. Also built a personal agentic news selector system and emphasizes documentation improvements and customer education to prevent recurring incidents.”

“Machine Learning Engineer currently at Webster Bank building an enterprise-scale LLM agent for Temenos Journey Manager/Maestro, using RAG-style multi-stage retrieval with FAISS/Pinecone, hybrid dense+sparse search, and LoRA fine-tuning optimized via NDCG/MAP and A/B testing. Previously handled messy incident/telemetry data at Deuta Werke GmbH with deterministic + fuzzy entity resolution, and has strong production data engineering experience across Spark/Hadoop and Python ETL systems.”

“GenAI/ML engineer who has shipped production agentic systems in highly regulated and high-throughput environments, including an AWS Bedrock-based fraud/compliance workflow at U.S. Bank with PII redaction and hallucination detection that cut investigation time by 50%+. Also built and evaluated RAG and recommendation systems at Target, using RAGAS-driven testing, hybrid retrieval with re-ranking, and SHAP explainability dashboards to align model behavior with merchandising business KPIs.”

“Built and productionized a multi-agent, LLM-powered document understanding system to replace manual review of long documents, using LangGraph orchestration plus RAG to reduce hallucinations. Implemented layered reliability controls (structured templates, checker agent, and human-in-the-loop feedback) and reported ~40% speed improvement after orchestration; also has hands-on Airflow experience for scheduled data pipelines.”

“LLM/agentic systems builder who has deployed multi-agent educational chatbots using LangChain + LangGraph, with LangFuse-based tracing and FastAPI hosting. Focused on production reliability and performance (latency reduction via agent decomposition and caching) and on evaluation/testing (routing test scenarios, LLM-as-judge). Partnered with product to add image understanding by parsing and storing images in S3, expanding chatbot coverage to 30+ books with images.”

“Built and deployed a production RAG-based internal knowledge assistant that let analysts query company documents in natural language, using LangChain/LangGraph with Pinecone and a FastAPI service for integration. Emphasizes reliability in production through hallucination mitigation (retrieval tuning + prompt guardrails) and measurable evaluation/monitoring (accuracy, latency, task completion, hallucination rate), iterating based on user feedback.”

“Worked at easybee ai building a production-grade "voice of the customer" LLM intake agent, hardening a fragile sandbox prototype with JSON-schema constrained outputs, Python/FastAPI validation middleware, and automated retries. Strong in real-time debugging of agentic workflows (snapshot isolation, modular tracing) and in implementing safety/compliance guardrails like a content-moderation middleware to support enterprise adoption.”

“Designed and deployed an enterprise LLM-powered clinical/pharmacy policy knowledge assistant at CVS Health, replacing manual searches across PDFs/Word/SharePoint with a HIPAA-compliant RAG system. Built end-to-end ingestion and orchestration (Airflow + Azure ML/Data Lake + vector index) with PHI masking, versioned re-embedding, and production monitoring (Prometheus/Grafana), and partnered closely with clinicians/compliance to ensure policy-grounded, auditable answers.”

“Product-leaning full-stack engineer (65% product / 35% infra) who built core components of the LightFoot feature flag platform: end-to-end client/server SDKs with OpenTelemetry-based observability and a React+TypeScript UI for flag management and metrics dashboards. Strong focus on performance (memoization/lazy loading/caching), reliable API design, and Postgres modeling for read-heavy flag evaluation workloads, with AWS production experience (EC2/ECS/Lambda/API Gateway/VPC).”