Vetted ServiceNow Professionals

“Security-focused engineering leader working with an MSP and internal teams to tighten tenant security (least privilege/global admin reduction, conditional access, MFA) while maintaining operational responsiveness. Has implemented and operated Rapid7, Expel, Microsoft Defender/Entra, and Cisco Umbrella, and led a challenging Microsoft Copilot rollout integrating SharePoint and Salesforce with strong Jira/KB/postmortem practices.”

“Worked on a long-running, high-dependency production rollout in financial post-trade systems, delivering trade-booking functionality on post-trade feeds used by multiple downstream teams. Emphasizes cross-team/external-team coordination and extensive testing to avoid disruptions, with additional experience improving application reliability via VPN-based resiliency measures.”

“Analytics professional with Northern Trust experience focused on investment portfolio reconciliation and reporting. They combine SQL, Python, and Power BI to clean and validate high-volume financial data, automate manual processes, and align operations and accounting teams on shared metrics—driving roughly 20% improvement in reconciliation accuracy.”

“Worked on a P&C insurance integration project at Accenture, using SQL to unify policy, billing, and claims data from APIs and ETL pipelines into clean reporting tables. Demonstrated hands-on experience with data quality validation, window-function-based transformations, and query performance tuning, helping business teams get a single reliable view for faster claims processing and management reporting.”

“Cloud/DevOps-focused engineer with production experience in Linux, AWS, Kubernetes, and cloud-native architectures. Has built GitHub Actions CI/CD pipelines for containerized Kubernetes deployments and implemented Terraform-based AWS infrastructure with modular design and remote state/locking (S3 + DynamoDB) plus PR/CI-driven change control.”

“Full-stack engineer with experience at Capital One and Prime Softech owning production systems end-to-end: secure authentication (Java/Spring Security + React/Redux) through AWS ECS deployments with Terraform and CI/CD. Strong reliability/observability focus (Prometheus/Grafana/ELK/CloudWatch) with quantified improvements (15% reliability gain, 30% fewer post-release defects). Also led legacy monolith-to-microservices refactors and built real-time Kafka/Spark ingestion pipelines for analytics/fraud detection.”

Bhakti Patel

Screened

Senior Full-Stack Software Engineer specializing in .NET, Python, and cloud-native systems

Worcester, MA11y exp

“Full-stack engineer who owned an end-to-end production feature for a Piraeus Bank stock exchange module, spanning React/TypeScript, backend services, and cloud operations with Docker + CI/CD, delivering reported 90% faster API responses and improved uptime. Also built a Smartwound research MVP on AWS, creating a Python image-processing/scoring pipeline to ship despite unclear image-analysis specs.”

sarah robert

Screened

Staff RPA & Automation Engineer specializing in Financial Services

Baton Rouge, LA11y exp

“Blue Prism RPA developer in a small FinTech-aligned team who owned ~20 production bots and drove both delivery and reliability. Built a shared VDI/locking design that cut infrastructure cost ~20–30% and routinely handled ServiceNow-driven production incidents end-to-end, including hotfixes and longer-term SDLC fixes. Also acted as a player-coach, training junior hires and maintaining high bot success rates (up to 99% within SLA).”

“Healthcare analytics professional with TCS/Humana experience turning messy claims and eligibility data into reliable reporting assets using SQL and Python. They combine strong data engineering and analytics execution with stakeholder management, including automating monthly claims reporting from half a day to under 5 minutes and driving a provider outreach effort that reduced claim rejection rates by about 20%.”

“Early-career engineer from BNP Paribas who drove a large-scale observability modernization—selecting and implementing Prometheus/Grafana for a 2000+ server estate, then productionizing it on Kubernetes via Docker/Jenkins. Known for hands-on demos, strong documentation/templates, and pragmatic troubleshooting (including custom Python metrics) that improved visibility and cut debugging time by ~60%.”

Prasanth Sai

Screened

Mid-level Data Engineer specializing in cloud lakehouse/warehouse pipelines

4y exp

“Data engineer with HCA Healthcare experience building and operating end-to-end AWS-based pipelines for clinical and operational reporting (50–100 GB/day), serving curated data into Redshift/Snowflake for Power BI/Tableau. Emphasizes production reliability (Airflow SLAs/retries/alerting, logging/observability) and strong data quality controls (reconciliations, schema/null/duplicate checks), and has shipped versioned REST APIs to expose warehouse data to downstream systems.”

“Platform/infra engineer with deep Kubernetes (EKS) and VMware vSphere experience who has led a monolith-to-microservices transition for a credit lending decision platform. Built GitOps-driven Terraform delivery with strong governance, and used LaunchDarkly-based progressive rollouts plus Datadog observability to safely ship multiple times per day (reported ~6x throughput and 1/3 the bugfix tickets vs legacy). Also operates hybrid on-prem/AWS networking (firewall + Transit Gateway, BGP) and has handled high-stakes datacenter migrations (100TB Storage vMotion) under Sev1 conditions.”

“Game-studio QA tester with full lifecycle experience (feature kickoff through release/live updates), strong in structured test planning, edge-case discovery, and disciplined defect tracking. Partners closely with engineers via Jira/standups, providing detailed repro steps, logs, and evidence, and builds regression coverage to prevent recurring UI/data-loss issues.”

“IBM Power/AIX engineer with hands-on experience building Oracle RAC environments on Power10 (VIOS, HMC, LPAR/DLPAR, SEA/NPIV) and troubleshooting high-severity production incidents involving SAN/network dependencies. Has led infrastructure refresh and data center consolidation efforts (Power9 rebuilds via mksysb, staged cutovers) and built shell-script automation for monitoring and backup to improve operational stability.”