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apparao metta

Director-level QA Engineering Manager specializing in cloud platform quality & reliability

Amazon Web ServicesAcharya Nagarjuna UniversitySan Francisco, CA22 Years ExperienceDirector LevelWorks On-Site

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About

AWS engineering manager leading delivery for an end-to-end encrypted communications product (calling/messaging/screen sharing), including shipping read receipts with full design/engineering/QA ownership. Demonstrated strong customer-driven problem solving (offline/mission users enrollment via admin one-time codes with account allowlisting) and reliability improvements (data retention bot crash RCA, monitoring/notification, and high-volume test simulation).

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Key Strengths

  • Engineering manager ownership of end-to-end feature delivery (design through QA) for encrypted communications app
  • Strong stakeholder collaboration with TPM/Product and direct customer iteration to refine ambiguous requirements
  • Pragmatic tradeoff management (scoped a unique enrollment solution via customer allowlisting to avoid broad impact)
  • Reliability leadership: diagnosed and fixed production crashes, added customer-facing crash notification/monitoring, and improved test realism with high-volume simulation
  • Improved delivery speed via risk-based testing and release change-log reviews instead of full regression every release
  • Coaching-driven people management using structured weekly 1:1s and targeted feedback to improve code review quality

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Experience

QA Manager | Platform & System QualityAmazon Web Services (AWS) · Nov 2016 – Present
Senior QA Lead | System ValidationApple Inc. · Nov 2015 – Oct 2016
Test Automation ArchitectVarian Medical Systems · May 2014 – Oct 2015
QA Manager / Staff Software EngineerSiemens Healthcare · Jan 2004 – Dec 2014

Education

Acharya Nagarjuna Universitymaster, Computer Applications (2002)
Andhra Universitybachelor, Mathematics (1999)

Languages

English

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Typically responds within 24 hours

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apparao mettaDirector-level QA Engineering Manager specializing in cloud platform quality & reliability