Bhaktram Jain

“Strategic enterprise Customer Success leader from Atlassian Cloud managing a >$10M ARR, ~33k-user account end-to-end, driving measurable adoption (+12%), services expansion (+30%), and strong satisfaction (4.5/5). Experienced leading cross-functional deployments of AI agents (Rovo) and Forge-based integrations, and translating enterprise governance needs (e.g., RBAC at scale) into roadmap-shaping product requirements.”

“Data engineer focused on large-scale ETL/ELT pipelines across cloud stacks (GCP and AWS), including Spark-based transformations and orchestration with Airflow. Has experience loading up to ~2TB per BigQuery target table and designing atomic loads to multiple downstream systems (Elasticsearch + Kafka), with Kubernetes deployment and Jenkins CI/CD.”

“Built and deployed a production multi-agent RAG system at JPMorgan Chase to automate regulated credit analysis and compliance clause discovery across large internal policy/document libraries. Implemented LangGraph-based supervisor orchestration with structured state management (Azure OpenAI) to support long-running, resumable workflows, plus hybrid retrieval + re-ranking and guardrails for reliability. Strong at evaluation/observability (trace logging, LLM-judge, HITL) and at communicating results to non-technical stakeholders via Power BI embeds and Streamlit prototypes.”