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Cendy Hernandez
Executive People & Culture (HR) leader specializing in org design, compensation, and change
National Audubon SocietyUniversity of PittsburghJersey City, NJ21 Years ExperienceExecutive Level
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About
People/HR leader with deep compensation expertise who built a company’s first enterprise-wide compensation framework, including benchmarking and pay equity analysis, partnering closely with executives to improve transparency, satisfaction, and reduce turnover. Demonstrates strong systems-thinking and employee relations judgment (ADA/FMLA-aware), plus hands-on coaching and conflict mediation to improve leader effectiveness and team trust.
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Key Strengths
- Led creation and rollout of first company-wide compensation framework with executive partnership
- Built equitable, transparent pay ranges and enabled leaders to have compensation conversations
- Used compensation benchmarking and pay equity analysis to drive targeted, explainable adjustments
- Strong change-management communication (balanced transparency with timing; communicated early/often)
- Coached managers transitioning to people leadership; improved team engagement and freed leader for strategic work
- Systems-thinking approach to performance issues (considers goals, capacity, incentives, and personal factors)
- Handled sensitive ER case with ADA/FMLA considerations; structured leave plan and restored performance/trust
- Resolved high-stakes conflict between senior team members through structured mediation and expectation-setting
Reference Highlights
Strongly Recommended
- strong systems thinker; anticipates organizational ripple effects
- extraordinary strategic partner in defining team structures
- thoughtful about ordering hires for maximum impact
- effective at guiding leaders through challenging staffing decisions
- influential in shaping organizational structure
- trusted advisor to senior leaders during change
- led transformative organization-wide compensation/staffing alignment project (~800 staff)
- able to educate leadership on compensation frameworks
- steady leadership under complexity
- good humor
- insightful about impacts on individuals and teams
- intentional and execution-oriented (outlines steps to implement decisions)
- patient and supportive coach to new managers
- excellent bidirectional communicator (upward and downward)
- direct and decisive when needed in employee relations
- compassionate but steadfast in difficult situations
- strong preparation and follow-through with clear next steps
- excellent at anticipating consequences of initiatives
- strategic and proactive in steering away from negative outcomes
- instrumental in creating fair, budget-conscious compensation restructuring
- effective interim HR executive leader
- strong influencer with senior leadership
- effective at aligning multiple stakeholder groups
- extremely effective coach/thought partner
- high availability and supportiveness
- advocates for team members during negotiations
- patient and steady in challenging employee relations situations
- handled sensitive, high-conflict organizational issue professionally
- exceptionally proactive business partner
- adds valuable input on organizational impacts of change
- effective at leading large-scale initiatives
- strong thought partner
- candid feedback
- deliberate decision-making
- handles difficult decisions with professionalism and care
- handles challenging employee relations situations very well
- patient and thorough in answering questions during implementations
Cendy's references speak for themselves. Let us connect you.
Experience
Vice President, People Operations and CompensationNational Audubon Society · Jan 2022 – Jun 2024
Senior Director, Human ResourcesNational Audubon Society · Jul 2021 – Jan 2022
Director, Human Resources Business PartnerNational Audubon Society · Dec 2015 – Jun 2021
Human Resources ManagerNational Audubon Society · Aug 2013 – Dec 2015
Human Resources GeneralistNational Audubon Society · Sep 2012 – Aug 2013
Human Resources ConsultantWillis N.A. (NASDAQ: WTW) · Oct 2009 – May 2012
Human Resources GeneralistOmni National Bank · Sep 2006 – Jun 2009
Human Resources CoordinatorHumanscale · Apr 2003 – Jun 2006
Education
University of Pittsburghbachelor, Psychology and Sociology
Skills
AsanaChange managementCoachingComplianceNegotiationOnboardingPerformance managementWorkforce planningBargaining committee participationBenefits administrationCollective bargainingCompensationCompensation benchmarkingCompensation strategyConflict resolution
Languages
EnglishSpanish
Certifications
Diversity, Equity and Inclusion Program - Cornell UniversityEmerging Leaders Programs - Hewlett FoundationHuman Resource Management - Kennesaw State University
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