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Dragon Chan
Senior Strategy & Operations leader specializing in AI automation and supply chain
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About
Strategy and operations leader with experience spanning Anheuser-Busch and McMaster-Carr, combining large-scale cost ownership, frontline operations leadership, and sourcing strategy. Particularly compelling for operationally intensive roles: they’ve managed a 150-person service organization, owned a ~$750M cost base, built strategy in ambiguous environments, and independently drove an LLM automation pilot that reached 97% accuracy and saved 3 FTEs.
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Key Strengths
- 5 years of strategy and operations leadership across Anheuser-Busch and McMaster-Carr
- Managed a ~$750M variable industrial and logistics cost package
- Led customer service operations for a 150-person team
- Bridges white-collar and blue-collar operating environments effectively
- Strong cross-functional stakeholder alignment across logistics, brewery, planning, procurement, engineering, and executive teams
- Builds strategy from ambiguity in fast-moving operating environments
- Delivered a sourcing roadmap tied to a $30M savings target
- Operational leadership focused on autonomy, support, and unblocking teams
- Applied LLMs to automate order entry workflows
- Ran an AI pilot that achieved 97% accuracy and saved 3 FTEs
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