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Jayce Ross

Senior Enterprise Implementation Manager specializing in event SaaS platforms

BW EventsUtah Valley UniversityRemote, USA12 Years ExperienceSenior Level

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Experience

Platform Architect (Contract)BW Events · Apr 2023 – Presentcontract
Customer Support ManagerCoinZoom · Apr 2022 – Mar 2023
Tier II Client Care SupportRainFocus · Apr 2021 – Apr 2022
Implementation AnalystRainFocus · Apr 2019 – Apr 2021
Quality Assurance EngineerRainFocus · Mar 2018 – Apr 2019
Quality Assurance Engineer IThe Church of Jesus Christ of Latter-day Saints · Jan 2017 – Jan 2018
Advanced Repair AgentBest Buy · Jan 2013 – Jan 2018

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Education

Utah Valley Universitybachelor, Information Systems, Business Intelligence (2017)

Awards

  • Top 10 nationally in Net Promoter Score - Best Buy
  • #1 overall in 2015 - Best Buy

Skills

SaaSJIRAChatGPTPrompt EngineeringReact NativeREST APIsQuality AssuranceiOSAndroidRoot Cause AnalysisRequirements GatheringAgileScrumProcess ImprovementEnterprise Implementation

Languages

English

Certifications

Scrum Product Owner (CSPO)

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EngineeringEngineering in RemoteSaaSJiraChatGPTPrompt Engineering

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Connect with Jayce

Jayce already has a relationship with Reval, so a warm intro from us gets a much better response than cold outreach.

Typically responds within 24 hours

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Jayce RossSenior Enterprise Implementation Manager specializing in event SaaS platforms