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Johnnie Richard

Mid-level Operations & Customer Support Professional transitioning to Entry-Level Software/QA

JWillis Enterprises/DCSSan Diego Mesa CollegeSan Diego, CA14 Years ExperienceMid Level

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Experience

Medical CourierJWillis Enterprises/DCS · Jan 2024 – Presentcontract
Onsite ManagerMV Properties · Jan 2022 – Present
Freelance Copywriter & Social Media CoordinatorSecond Try Co · Jan 2021 – Jan 2022freelance
E-Commerce & Customer Service RepresentativeForever Bamboo · Jan 2019 – Jan 2021
E-Commerce & Customer Service RepresentativeBackyard X-Scapes · Jan 2019 – Jan 2021
Delivery DriverAmazon · Jan 2016 – Jan 2019
Retail Sales AssociateSprouts Farmers Market · Jan 2010 – Jan 2015part-time

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Education

San Diego Mesa Collegeassociate, Communication and Media Studies (2018)

Skills

Customer ServiceTroubleshootingProblem SolvingProcess ImprovementOperations ManagementCommunicationTime ManagementQuality AssuranceData AnalysisMicrosoft OfficeJiraAdaptabilityCustomer SuccessAnalytical ThinkingCritical Thinking

Languages

English

Certifications

Programming Foundations: Software Testing/QA — LinkedIn (2024)Learning Jira (Server Edition) — LinkedIn (2024)

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Customer ServiceTroubleshootingProblem SolvingProcess Improvement

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Connect with Johnnie

Johnnie already has a relationship with Reval, so a warm intro from us gets a much better response than cold outreach.

Typically responds within 24 hours

Recommended

Already have an account?

Hire with Reval

Find your next great hire

Our AI agents source, screen, and vet candidates for your open roles. Get qualified candidates within 48 hours.

$250one-time kickoff
10%on successful hire
Post a Role90-day money-back guarantee
Johnnie RichardMid-level Operations & Customer Support Professional transitioning to Entry-Level Software/QA