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Joseph Dowden - Sr Mgr - People Experience Partner in Basking Ridge, NJ

Joseph Dowden

Director-level HR Business Partner specializing in org transformation and talent strategy

VerizonUniversity of Maryland, Robert H. Smith School of BusinessBasking Ridge, NJ14 Years ExperienceDirector LevelWorks Remote

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About

HR/People operations leader with global scale experience supporting a 600+ person customer success org across US/EMEA/APAC, including 500+ compensation reviews and employee relations/investigations. Led a major transformation moving 75 employees into sales-compensated roles to improve retention and customer outcomes, and partnered with senior leaders on pay equity/eligibility work resulting in $34K in retro bilingual premium payments plus leader training for consistent application.

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Key Strengths

  • Supported a 600+ person global customer success organization across US/EMEA/APAC
  • Led 500+ compensation reviews including job evaluations and peer review inputs
  • Drove organizational transformation moving 75 employees into sales-compensated roles to address churn/retention
  • Handled employee relations and investigations
  • Implemented data-driven onboarding/offboarding operations for US management employees (led a team of 5)
  • Partnered with senior leaders to standardize bilingual premium pay eligibility and delivered $34,000 in retro payments
  • Developed and delivered leader training to improve consistency and perceived pay fairness

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Experience

Sr Mgr - People Experience PartnerVerizon Communications · Mar 2025 – Present
Human Resources Business Partner - Sr MgrVerizon Communications · Nov 2021 – Mar 2025
Human Resources Manager - Talent ManagementVerizon Communications · Nov 2019 – Nov 2021
Human Resources Business PartnerVerizon Communications · Jan 2018 – Nov 2019
Project Manager – Systems & ComplianceVerizon Communications · Jul 2016 – Dec 2017
Sr Talent Acquisition SpecialistVerizon Communications · Mar 2014 – Jul 2016
Staffing ManagerAccountemps Staffing – Robert Half International · Apr 2013 – Mar 2014
Associate Business Analyst – Enterprise Risk ManagementSelective Insurance Company of America · May 2011 – Sep 2012

Education

University of Maryland, Robert H. Smith School of Businessbachelor, Finance; Economics (2010)

Awards

  • Department Achievement Award, Economics Department (Fall 2008) - University of Maryland
  • Dean’s List (Fall 2005 – Spring 2007; Spring 2008 – Spring 2009) - University of Maryland

Skills

Change ManagementProcess ImprovementOnboardingPerformance ManagementComplianceProgram ManagementProject ManagementStakeholder ManagementMicrosoft ExcelMicrosoft WordMicrosoft PowerPointHuman ResourcesHR Business PartneringTalent StrategyOrganizational Transformation

Languages

EnglishItalianPortuguese

Memberships

  • Phi Sigma Pi, National Honors Fraternity

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Connect with Joseph

Joseph already has a relationship with Reval, so a warm intro from us gets a much better response than cold outreach.

Typically responds within 24 hours

Recommended

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Hire with Reval

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Joseph DowdenDirector-level HR Business Partner specializing in org transformation and talent strategy