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Lincoln Kirsten
Executive ERP Transformation Leader specializing in SAP Business Transformation Management
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About
Seasoned IT professional services and business transformation executive (currently global Head of Business Transformation Management at Fujitsu) who has built scalable sales-to-delivery operating models for growing boutique firms. Uses data-driven process/task mining plus stakeholder-led prioritization to deliver measurable outcomes, including a 30% manufacturing cycle-time improvement and 80+ SAP S/4HANA improvement recommendations implemented via a phased roadmap.
Experience
Education
Key Strengths
- Built end-to-end operating structure for early-stage IT professional services firms (sales/presales/delivery) with clear handoffs
- Introduced standardized sales and delivery frameworks (qualification, CRM discipline, go/no-go, governance, RACI) improving predictability and reducing proposal rework
- Data-driven operational assessment using process/task mining plus stakeholder interviews to prioritize via value-vs-effort heatmaps and phased roadmaps
- Delivered measurable client outcomes: 30% cycle-time improvement on a manufacturing production line by tying insights to Kaizen
- Led SAP S/4HANA post-implementation improvement program identifying 80+ recommendations across process areas
- Global head of Business Transformation Management at Fujitsu with deep ERP/EA/project management/OCM background
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