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Nergal Issaie

Director of Engineering specializing in AI/ML platforms and cloud systems

IBMSan Jose State UniversitySan Jose, CA20 Years ExperienceDirector LevelWorks Remote

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About

Senior engineering leader from IBM who has built and scaled enterprise AI/GenAI platforms across hybrid and multi-cloud environments, combining executive-level org leadership with hands-on debugging of production distributed systems. Particularly compelling for Director/VP roles needing someone who can unify architecture, platform strategy, and engineering execution across multiple teams.

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Key Strengths

  • Owned end-to-end engineering strategy for IBM enterprise AI/GenAI platform
  • Led global engineering org of 50+ engineers and managers
  • Deep enterprise AI, LLM, RAG, and semantic search platform expertise
  • Strong architecture judgment across build-vs-buy, hybrid cloud, and platform standardization
  • Scaled platform delivery with 3x deployment velocity improvement via CI/CD and GitOps
  • Improved incident recovery time by ~50% through observability and operational maturity
  • Proven technical debt reduction through phased modernization of legacy systems
  • Hands-on cross-team production debugging in distributed systems
  • Resolved complex latency and timeout issues across inference, retrieval, and orchestration layers
  • Established API contract standards and enforcement mechanisms across multiple teams
  • Built engineering organizations around platform ownership rather than project-based delivery
  • Balances executive-level leadership with selective hands-on technical intervention

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Experience

Director of Software Engineering and ArchitectureIBM · Oct 2018 – Present
Senior Software EngineerHitachi Vantara · Feb 2015 – Oct 2018
Data AnalystFoothill-De Anza Community College District · Jan 2010 – Jan 2015
Software EngineerHejrat Company · Jan 2004 – Apr 2008

Education

San Jose State Universitymaster, Software Engineering
San Jose State Universitybachelor, Software Engineering

Languages

English

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Nergal IssaieDirector of Engineering specializing in AI/ML platforms and cloud systems