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Sushma Ravichandran
Mid-level Full-Stack Software Engineer specializing in FinTech and AI
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About
Built and launched a production AI knowledge assistant at Virtusa used by 8,000 people, combining RAG, tool use, and strong reliability practices to cut lookup time by 60%. Also owns full-stack delivery, including a real-time transaction monitoring dashboard built with React, Spring Boot, and Kafka handling 200K API requests per day.
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Key Strengths
- Shipped production AI knowledge assistant used by 8,000 employees
- End-to-end ownership across AI, backend, and web UI
- Strong LLM productization with RAG and tool-augmented agent design
- Production monitoring and reliability engineering for AI systems
- Failure handling with retries, fallbacks, safe no-answer behavior, and circuit breakers
- Performance optimization that reduced lookup time by 60%
- Built real-time transaction monitoring dashboard with React and Spring Boot
- Scaled backend services handling 200K API requests per day
- Balanced latency, accuracy, and cost tradeoffs in LLM systems
- Zero-to-one execution under ambiguity with cross-functional alignment
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