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Vignesh Nataraj Harish
Mid-level Strategy & Operations professional specializing in Enterprise SaaS and FinTech
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About
Chief of Staff / cross-functional operator with experience at HighRadius and Darwinbox, building executive operating rhythms (KPI dashboards, pipeline reviews, decision logs, intake/triage) and driving multi-country SE Asia expansion. Uses data-driven prioritization and unit economics (CAC, sales velocity) to align founders/CxOs on tough trade-offs, and has supported a GenAI product launch while managing enterprise escalations without derailing strategic timelines.
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Key Strengths
- Led cross-functional expansion into 6 SE Asia countries (Sales, Product, RevOps, CS alignment)
- Prioritizes initiatives using revenue impact and execution risk to sequence launch/enablers/optimizations
- Executive-level decision support using modeled trade-offs (paused a high-visibility market to hit quarterly targets)
- Built executive operating system (weekly KPI dashboard, structured pipeline review, decision log) to reduce ad-hoc fire drills
- Drove adoption by delivering quick wins (automated manual pipeline reporting into live dashboards/async updates)
- Balanced strategic GenAI product launch work with day-to-day exec cadence; protects launch KPIs while handling urgent escalations
- Led enterprise escalation response end-to-end (rapid investigation, aligned engineering/support, customer comms) while keeping launch on track
- Establishes clear ownership, measurable outcomes, and tight communication rhythms to drive accountability
- Trusted advisor mindset with strict need-to-know handling and confidentiality
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