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vivek y
Junior Software Engineer specializing in full-stack development and machine learning
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Built a production Apple-focused LLM Q&A bot that answers user issues using similar past discussion records, including large-scale scraping and cleaning of thousands of forum threads. Used BeautifulSoup + Playwright for static/dynamic extraction, PySpark + NLP for preprocessing, and LangChain RAG with a custom response-likeliness metric to evaluate performance.
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Key Strengths
- Built and deployed an LLM-powered Apple support Q&A bot using historical issue discussions
- Scaled data collection and preprocessing for thousands of scraped discussions (static + dynamic scraping)
- Experience implementing RAG with LangChain
- Pragmatic evaluation approach using response-likeliness scoring and task-completion metrics
- Iterative, simplest-first approach to model/prompting strategy (e.g., zero-shot prompting baseline)
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Experience
Education
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2 publications
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