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Zahara Kanji
Director-level HR People Partner specializing in tech org design, workforce analytics, and talent strategy
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About
People/HR leader partnering closely with CTO and senior engineering leadership on major org transformations, including decentralizing QA/IT Ops and establishing new performance/promotion guardrails. Built and scaled a Returnship program across a tech org (60+ conversions to FTE; +40% diversity hiring) and used people analytics to cut high-performer turnover from 18% to 5% while boosting internal promotions to 20%. Experienced in executive coaching, succession planning, and sensitive ER investigations in partnership with legal/ER.
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Key Strengths
- Led decentralization of QA and IT Ops from centralized model; built comms plan, FAQs, knowledge-sharing, and performance guardrails to minimize disruption
- Executive coaching through emotionally charged org change; reframed narrative and equipped leaders with clear messaging
- Built and scaled a tech Returnship program (4-month onboarding/training with mentoring/coaching); converted 60+ returnees to FTE and increased diversity hiring by 40%
- Data-driven retention interventions: analyzed exit interviews/HRIS/pulse surveys; reduced high-performer voluntary turnover from 18% to 5% and increased internal promotions to 20%
- Proactive succession and bench-strength building after RTO attrition; shifted leader from reactive to proactive talent planning
- Handled high-stakes discrimination claim investigation with structured interviews, corroboration, and alignment with ER/legal; ensured fairness and trust
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