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Alexandre Bernard

Mid-level Customer/Technology Development Engineer specializing in AI and data-driven solutions

Oakland, CATechnology Development and Sales Engineer6 years experienceMid-LevelManufacturingIndustrial AutomationArtificial Intelligence
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About

Application/security-focused customer-facing implementer who has secured multi-customer data aggregation apps using per-tenant isolation, short-lived/scoped tokens, and vault-based secrets management. Troubleshoots production issues via API gateway logs and performance tuning, and runs repeatable onboarding playbooks with strong customer-specific and cross-project documentation. Emphasizes AWS least-privilege IAM and secure agent deployment patterns, plus container scanning practices that catch vulnerabilities pre-production and build developer trust.

Experience

Technology Development and Sales EngineerHarbisonWalker International
Customer Engineer and Trainer (B2B)Laroche Engineering
Project ManagerLaroche Engineering
Supplier Manager (Supply Chain)Alten

Education

Université de Sherbrookemaster, Engineering (2017)
Arts et Métiers ParisTechmaster, Industrial Engineering (2017)

Key Strengths

  • Designed and implemented token-based controls to prevent data leakage (short-lived auth tokens, scoped API tokens, per-customer app instances)
  • Strong secrets isolation practices (vaults instead of environment variables)
  • Collaborative security risk assessment with customer IT teams; transparent tradeoff communication
  • Effective troubleshooting using API gateway logs to identify token validation failures and latency spikes
  • Performance-aware integration changes (reduced unnecessary full-API calls by fetching only deltas)
  • Structured multi-customer onboarding execution (kickoff, environment setup, configuration, testing/validation) with timeline estimation
  • Disciplined documentation system (per-customer reports plus reusable master playbook)
  • Practical AWS security mindset (least privilege IAM, private subnet deployments, egress restriction; checks for wildcard actions and missing conditions)
  • Container security best practices (avoid privileged containers; schedule scans to reduce impact) leading to earlier vuln detection and improved developer trust

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Contact

candidate@example.com(555) 123-4567LinkedIn Profile
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Languages

FrenchEnglishSpanish

Skills

AIAPI IntegrationB2B SalesClient SupportContainerizationCustomer SuccessData AnalysisData CleaningData EngineeringData PreprocessingData ScienceData VisualizationDeep LearningDockerExcel