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Alexandre Bernard

Mid-level Customer/Technology Development Engineer specializing in AI and data-driven solutions

HarbisonWalker InternationalUniversité de SherbrookeOakland, CA6 Years ExperienceMid LevelWorks On-Site

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Application/security-focused customer-facing implementer who has secured multi-customer data aggregation apps using per-tenant isolation, short-lived/scoped tokens, and vault-based secrets management. Troubleshoots production issues via API gateway logs and performance tuning, and runs repeatable onboarding playbooks with strong customer-specific and cross-project documentation. Emphasizes AWS least-privilege IAM and secure agent deployment patterns, plus container scanning practices that catch vulnerabilities pre-production and build developer trust.

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Key Strengths

  • Designed and implemented token-based controls to prevent data leakage (short-lived auth tokens, scoped API tokens, per-customer app instances)
  • Strong secrets isolation practices (vaults instead of environment variables)
  • Collaborative security risk assessment with customer IT teams; transparent tradeoff communication
  • Effective troubleshooting using API gateway logs to identify token validation failures and latency spikes
  • Performance-aware integration changes (reduced unnecessary full-API calls by fetching only deltas)
  • Structured multi-customer onboarding execution (kickoff, environment setup, configuration, testing/validation) with timeline estimation
  • Disciplined documentation system (per-customer reports plus reusable master playbook)
  • Practical AWS security mindset (least privilege IAM, private subnet deployments, egress restriction; checks for wildcard actions and missing conditions)
  • Container security best practices (avoid privileged containers; schedule scans to reduce impact) leading to earlier vuln detection and improved developer trust

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Experience

Technology Development and Sales EngineerHarbisonWalker International · Jul 2024 – Present
Customer Engineer and Trainer (B2B)Laroche Engineering · Nov 2018 – Jan 2021
Project ManagerLaroche Engineering · Jul 2020 – Dec 2020
Supplier Manager (Supply Chain)Alten · Apr 2017 – Aug 2018

Education

Université de Sherbrookemaster, Engineering (2017)
Arts et Métiers Institute of Technologymaster, Industrial Engineering (2017)

Languages

FrenchEnglishSpanish

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Connect with Alexandre

Alexandre already has a relationship with Reval, so a warm intro from us gets a much better response than cold outreach.

Typically responds within 24 hours

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Alexandre BernardMid-level Customer/Technology Development Engineer specializing in AI and data-driven solutions