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Ryan Wilson

Senior Customer Success & Account Manager specializing in enterprise SaaS and networking

Seertech Solutions, Inc.University of Tennessee, KnoxvilleDanville, CA24 Years ExperienceSenior LevelWorks On-Site

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Experience

Senior Customer Success ManagerSeertech Solutions, Inc. · Oct 2022 – Jun 2024
Director, Client SuccessNextNav · Apr 2022 – Sep 2022
Principle Customer Success Manager – Global Enterprise AccountsCisco Meraki · Apr 2016 – Apr 2022
Technical Account ManagerDevicescape · Jul 2013 – Apr 2015
Program Manager & Business AnalystAsurion Mobile Applications · Oct 2010 – Jul 2013
Sales Engineer & Online Sales ManagerSprint/Nextel Communications · Sep 2000 – Oct 2010
Major Account ExecutiveMCI - Worldcom · Mar 2000 – Sep 2000

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Education

University of Tennessee, Knoxvillebachelor, Communications (1999)

Awards

  • Cisco Connected Recognition Awards (17 individual awards)
  • Cisco Global Enterprise Segment CSM MVP award (2019)

Skills

Account ManagementSaaSTestingProgram ManagementRequirements GatheringRelease ManagementTrainingMentoringCustomer Success ManagementEnterprise Account ManagementCustomer OnboardingCustomer ImplementationCustomer AdoptionCustomer RetentionRenewals

Languages

English

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Connect with Ryan

Ryan already has a relationship with Reval, so a warm intro from us gets a much better response than cold outreach.

Typically responds within 24 hours

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Ryan WilsonSenior Customer Success & Account Manager specializing in enterprise SaaS and networking