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Benjamin Williams
Executive Operations & Supply Chain Leader specializing in multi-site fulfillment networks
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About
Operations leader with Amazon experience owning a founder-level initiative during national supply chain Regionalization, building and scaling a "Stack-to-Light" operating mechanism to standardize non-sortable FC execution with instrumentation and balanced-scorecard metrics. Later joined Revivn to stabilize an underperforming operation by developing frontline leaders and aligning ops with finance and GTM through clear KPIs and operating cadence.
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Key Strengths
- Owned ambiguous, no-playbook operational initiative end-to-end at Amazon during Regionalization
- Structured complex execution gap into clear workstreams with owners and success criteria
- Built and scaled an operational execution mechanism/tool (Stack-to-Light) translating network policy into floor-level actions
- Created repeatable rollout playbook (training, readiness, cutover, escalation, stabilization) across sites
- Strong cross-functional alignment across network planning, transportation, FC leadership, and analytics using pilots and metrics
- Balanced-scorecard measurement mindset (adoption/execution %, exception rate, time-to-resolution, backlog health, cycle time)
- Force-multiplied at Revivn by developing frontline leaders and delegating ownership to run parallel improvements
- Connected operational execution to finance and GTM priorities via clear KPIs and operating cadences
- Prioritization framework focused on decision/behavior impact, reversibility, and current system bottlenecks
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