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Carla McIntosh
Executive Global Talent Acquisition & People Transformation leader specializing in IPO readiness
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About
People operations and talent acquisition leader who was handpicked to launch the first Google Operations Center in the U.S., building the entire hiring and people-program infrastructure from the ground up (including selecting/configuring Greenhouse). Experienced scaling in new markets using deep talent intelligence and transferable-skill frameworks, and currently advises founders as a board member for a talent acquisition startup with a data-and-benchmarks-driven operating cadence.
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Key Strengths
- Built end-to-end talent acquisition and people operations infrastructure from scratch for Google Operations Center (US), including ATS selection/configuration (Greenhouse)
- Developed structured hiring systems (slates, interview questions, rubrics, panels) and talent evaluation frameworks
- Created global programs: onboarding plus rewards & recognition across functions
- Market/talent intelligence-driven scaling in a new geography; identified transferable-skill pipelines and secondary/tertiary skill sets
- Designed L&D programs to upskill hires with transferable skills for long-term success
- Operational diagnostics via org design review, audits, process mapping, and dependency/risk reduction through role coverage (primary/secondary owners)
- Data-driven founder/executive advising with clear ownership, alignment, and measurable benchmarks
Reference Highlights
- backbone of a newly formed team
- strong leadership in launching a new operations center
- resourceful and execution-oriented
- contributed beyond primary role
- excelled in unprecedented circumstances (fully remote, prototype site)
- strategic and operational expertise beyond talent acquisition
- drove ~3x site growth by end of 2021 through research/benchmarking insights
- smart and personable
- highly regarded by leaders across functions
- deep investment in business partners’ success
- trusted advisor even after engagements end
- strong connector with robust network; generous with connections
- able to simplify complex, ambiguous, dynamic challenges
- effective at aligning and bringing the team along
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