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Darrell Estes
Senior Sales Leader specializing in telecom, energy, and in-home consultative sales
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About
AT&T In-Home Expert with 7 months tenure who reports being a consistent top-2 sales rep, running 3–4 in-home appointments/day at a ~30% close rate plus high-volume outbound activity tracked in Salesforce. Has experience closing larger multi-line telecom deals (e.g., 15 lines with device payoff incentives) by using consultative discovery, documentation, and network speed tests to win customer buy-in.
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Key Strengths
- 3–4 appointments per day with ~30% in-home closing rate
- High outbound activity: 10–20 follow-up calls/day and 20–25 Salesforce calls/day
- Top performer (#1 or #2 sales rep) since starting 7 months ago
- Strong consultative discovery and rapport-building approach to improve close rates
- Disciplined Salesforce hygiene: logs every call, sets follow-ups, captures voicemail/conversation notes
- Ability to sell larger, more complex accounts (e.g., 15-line deal; ~2-week sales cycle; ~50% of monthly quota)
- Translates changing promotions into benefits-driven messaging (e.g., cellular backup feature for WFH customer)
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