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Deepika Gotla - Technical Support Engineer in Bellevue, WA

Deepika Gotla

Senior Technical Support Engineer specializing in Azure Cloud & Generative AI

MicrosoftSUNY New PaltzBellevue, WA7 Years ExperienceSenior LevelWorks On-Site

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About

Microsoft cloud/infra engineer with 5+ years supporting enterprise Azure environments, specializing in security-focused networking (private endpoints, DNS) and production troubleshooting across Azure Front Door/App Gateway WAF/AKS. Has implemented posture improvements via Defender for Cloud, Azure Policy, and RBAC tightening, and also designs secure AWS agent/scanner integrations and modern EKS/GitHub Actions/Secrets Manager observability-enabled SDK rollouts.

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Key Strengths

  • Enterprise cloud security remediation (closed exposed ports, weak TLS, public endpoints; reduced internet-facing services)
  • Deep troubleshooting across edge/WAF/ingress/Kubernetes/private endpoints using correlated telemetry and request IDs
  • Clear, engineering-friendly escalation documentation (executive summary, UTC timeline, evidence tables)
  • Structured multi-customer onboarding program management (phased plans, risk vs issue separation, mitigation ownership)
  • Designs least-privilege agent/scanner integrations in AWS (roles over long-lived keys, permission boundaries, outbound-only networking)

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Experience

Technical Support EngineerMicrosoft · Apr 2020 – Present
Graduate AssistantState University of New York at New Paltz (SUNY New Paltz) · Aug 2018 – Dec 2019part-time
Associate AnalystGlobalLogic Ltd · Aug 2016 – Sep 2017

Education

SUNY New Paltzmaster, Computer Science (2019)

Languages

English

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Connect with Deepika

Deepika already has a relationship with Reval, so a warm intro from us gets a much better response than cold outreach.

Typically responds within 24 hours

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Already have an account?

Hire with Reval

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Deepika GotlaSenior Technical Support Engineer specializing in Azure Cloud & Generative AI