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Deepika Gotla
Senior Technical Support Engineer specializing in Azure Cloud & Generative AI
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About
Microsoft cloud/infra engineer with 5+ years supporting enterprise Azure environments, specializing in security-focused networking (private endpoints, DNS) and production troubleshooting across Azure Front Door/App Gateway WAF/AKS. Has implemented posture improvements via Defender for Cloud, Azure Policy, and RBAC tightening, and also designs secure AWS agent/scanner integrations and modern EKS/GitHub Actions/Secrets Manager observability-enabled SDK rollouts.
Experience
Education
Key Strengths
- Enterprise cloud security remediation (closed exposed ports, weak TLS, public endpoints; reduced internet-facing services)
- Deep troubleshooting across edge/WAF/ingress/Kubernetes/private endpoints using correlated telemetry and request IDs
- Clear, engineering-friendly escalation documentation (executive summary, UTC timeline, evidence tables)
- Structured multi-customer onboarding program management (phased plans, risk vs issue separation, mitigation ownership)
- Designs least-privilege agent/scanner integrations in AWS (roles over long-lived keys, permission boundaries, outbound-only networking)
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