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Joseph Diele

Executive Quality & Operations Leader specializing in transformational change and continuous improvement

Priest-Zimmerman, Inc.Regis UniversityDenver, CO25 Years ExperienceExecutive Level

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About

Operations-focused startup builder who creates “enterprise-ready” maturity through reliability testing systems, data collection, and customer-facing quarterly reviews. Has a process-first approach (document → automate → scale), including automating manufacturing testing and moving it to a contract manufacturer. Experienced mentoring founders/executives using GQM and improving leadership effectiveness through targeted coaching and role redesign.

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Key Strengths

  • Built internal operations structure from scratch at an early-stage startup to meet enterprise customer maturity expectations
  • Designed and implemented continuous reliability testing to quantify error rates and build customer trust
  • Used test and field performance data in pre-sales and ran quarterly reviews with large customers
  • Systematically improves operations by documenting processes first, then automating for scalability
  • Automated manual manufacturing testing and enabled off-site execution via a contract manufacturer
  • Applies Goals-Questions-Metrics (GQM) to align leadership priorities with measurable metrics
  • Quantified true cost of customer failures to drive urgency and prioritization of fixes
  • Builds culture-fit into hiring via structured interviews and scoring
  • Develops leaders by repositioning roles to strengths and coaching (converted a technically strong but people-weak manager into an effective Program Manager)

Reference Highlights

Strongly Recommended
  • specialist in organizational systems and processes
  • deep background in quality and quality processes
  • experience in startup environments
  • able to quickly respond in fast-moving contexts
  • thorough feedback
  • calm demeanor
  • keen insight
  • well thought out and detail-oriented in presenting information
  • doesn't overreact
  • effective communicator with founders and senior leaders
  • identified underlying business issue beyond surface symptom
  • influenced return policy change that reduced cancellations
  • great manager
  • well-liked by direct reports
  • drives groups toward success with near-term and future focus

Joseph's references speak for themselves. Let us connect you.

Experience

Executive Director, Sales and OperationsPRIEST-ZIMMERMAN, INC. · Apr 2024 – Present
Management Consultant/CoachDiele Consulting LLC · Jun 2023 – Presentfreelance
Quality Consultant / Program ManagerDell Technologies · Sep 2021 – Jun 2023
Senior Director, Quality and OperationsLiqid · Mar 2019 – Aug 2021
Senior Director, Quality and OperationsScaleFlux · Oct 2016 – Mar 2019
Director, Quality and Center of ExcellenceSanDisk / Fusion-IO · Nov 2010 – Oct 2016
Senior Manager, Quality EngineeringSun Microsystems/StorageTek · Oct 2000 – Nov 2010

Education

Regis Universitymaster, Management (Change Management, Leadership, Organizational Behavior)
Regis Universitybachelor, Computer Information Systems

Awards

  • Magna Cum Laude - Regis University (M.S.M.)
  • Magna Cum Laude - Regis University (B.S.C.I.S.)

Skills

Change ManagementProcess ImprovementTrainingProgram ManagementUser Acceptance Testing (UAT)Operations ManagementVendor Managementroot cause analysisLeadership DevelopmentCulture BuildingOrganizational DevelopmentQuality ImprovementOrganizational EffectivenessProductivity ImprovementBusiness Performance Improvement

Languages

English

Certifications

Certified Lean Six Sigma Black Belt (LSSBB) - Management & Strategy InstituteCertified Executive Coach & Mentor (CECM) - Management & Strategy Institute

Publications

9 publications

Quality leadershipOrganizational cultureOrganizational transformationContinuous improvementChange managementRoot cause analysisReliability and maintainability

Memberships

  • National Small Business Association (NSBA)
  • ASQ

Browse Similar

Executive & LeadershipExecutive & Leadership in Greater DenverChange ManagementProcess ImprovementTrainingProgram Management

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Connect with Joseph

Joseph already has a relationship with Reval, so a warm intro from us gets a much better response than cold outreach.

Typically responds within 24 hours

Recommended

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Hire with Reval

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Joseph DieleExecutive Quality & Operations Leader specializing in transformational change and continuous improvement