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Joshua Chan

Senior Customer Success Manager specializing in enterprise SaaS and talent acquisition platforms

Sunnyvale, CAEnterprise Customer Success Manager8 years experienceSeniorSaaSTechnologyHuman Resources Technology
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Experience

Enterprise Customer Success ManagerLinkedIn
Client Delivery Analyst/ Customer Success ManagerNasdaq
Customer Success/Operations AnalystIndio Technologies

Education

University of California, Riversidebachelor, Business Administration (Information Systems) (2015)
Pepperdine Universitymaster, MBA (2022)

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Languages

English

Skills

Account Health MonitoringAccount ManagementAccount PlanningAI-Enabled Recruiting StrategiesAWSBusiness ReviewsChange ManagementChurn PreventionCross-Functional CollaborationCross-Functional LeadershipCustomer AdvocacyCustomer AdoptionCustomer EducationCustomer Lifecycle ManagementCustomer Retention