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Jungwoo Park - Product Manager 2 – Microsoft Learn in McKinney, TX

Jungwoo Park

Senior Product Manager specializing in enterprise platforms, developer learning, and AI

MicrosoftUniversity of GeorgiaMcKinney, TX7 Years ExperienceSenior Level

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About

Product leader at Microsoft Learn who has taken multiple education and cloud initiatives from ambiguity to deployment, including the zero-to-one launch of Microsoft Apply Skills. They combine product strategy with hands-on technical problem solving across APIs, cloud infrastructure, AI prototyping, and abuse prevention, with measurable wins like 300,000 activations in 3 months, a 15% lift in certification conversion, and quiz coverage growth from 15% to 50%.

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Key Strengths

  • Led zero-to-one launch of Microsoft Apply Skills from ideation to launch
  • Drove reusable interactive credential platform on Microsoft Learn
  • Strong product-technical integration across third-party APIs and cloud labs
  • Metrics-driven product ownership with telemetry, heartbeat monitoring, and error detection
  • Scaled product to 300,000 activations in 3 months
  • Improved certification conversion by 15%
  • Balanced growth with operational cost control
  • Built AI quiz-generation prototype with human-in-the-loop review
  • Increased quiz coverage from 15% to 50% in 3 months
  • Resolved ambiguous abuse problem in Azure Sandbox through service scoping and log analysis
  • Applied SQL, risk data, and ML-based blocking to reduce platform abuse
  • Thoughtful approach to regulated product constraints including ethics, accessibility, and compliance

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Experience

Product Manager 2 – Microsoft LearnMicrosoft · May 2022 – Jul 2025
Support Engineer (Support Operations Program Lead) – Azure NetworkingMicrosoft · Apr 2020 – May 2022
Support Engineer – SharePoint OnPrem/Hybrid/OnlineMicrosoft · Jul 2018 – Mar 2020

Education

University of Georgiabachelor, Management Information Systems (2017)

Awards

  • 3rd Place in UK Venue Hackathon

Languages

English

Certifications

AI For EveryoneAzure FundamentalsM365 Cloud FundamentalsPower BIGoogle Project Management Certificate

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Connect with Jungwoo

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Typically responds within 24 hours

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Jungwoo ParkSenior Product Manager specializing in enterprise platforms, developer learning, and AI