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Kenneth Aul

Director of Infrastructure and Network Operations specializing in enterprise transformation

NJ TransitUniversity of PhoenixChatham, NJ20 Years ExperienceDirector LevelWorks On-Site

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About

Senior infrastructure and platform operations leader with a career spanning public transportation, financial services, and global enterprise environments. Most recently built a centralized shared-services/NOC model at New Jersey Transit supporting 300+ locations, while also bridging engineering and operations leadership and driving ServiceNow-based operational transformation. Strong fit for VP Platform Operations roles requiring reliability, governance, integration, and post-merger-style standardization across complex multi-site organizations.

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Key Strengths

  • Built and matured a centralized 24x7 NOC for a 300+ location public transportation enterprise
  • Led cross-functional platform operations spanning engineering, cloud, service desk, applications, field services, and external providers
  • Strong build-and-run leadership across both network operations and interim network engineering
  • Deep shared services transformation experience with standardized monitoring, incident response, and governance
  • Post-merger integration leadership in complex financial services environments with due diligence through migration execution
  • Operational governance expertise across CAB, MIM, RCA, SLA/KPI reporting, and executive dashboards
  • ServiceNow-led operating model transformation with cross-team adoption and workflow standardization
  • Managed global, multi-site infrastructure environments across North America, EMEA, and APAC
  • Led modernization programs including SD-WAN, WAN transformation, and data center migration
  • Vendor and carrier governance across major providers and managed service organizations
  • Improved outage response consistency and reduced restoration times through centralized command-and-control operations
  • Managed multimillion-dollar operational and capital budgets

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Experience

Director Network OperationsNJ Transit · Jun 2022 – Aug 2025
Director Infrastructure OperationsSterling National Bank · Apr 2019 – Apr 2022
Senior Technical Program ManagerPangaea Partners · Jan 2019 – Aug 2019
VP Network ServicesValley National Bank · Sep 2015 – Nov 2018
Network & Network & Infrastructure RolesJPMorgan Chase
Engineering RolesEY

Education

University of Phoenixbachelor, Information Technology
Raritan Valley Community Collegeassociate, Computer Information Systems
Chubb Institutebootcamp, Software Engineering

Awards

  • New Jersey Distinguished Service Medal
  • Naval Unit Commendation
  • Navy Expeditionary Medal
  • Armed Forces Expeditionary Medal
  • Sea Service Deployment Ribbon

Skills

Program ManagementProject ManagementServiceNowBudget ManagementVendor ManagementObservabilityAutomationRisk ManagementComplianceAnalyticsAWSchange managementdashboardingroot cause analysisPMO

Languages

English

Certifications

ITIL IntermediateGenerative AI for Managers

Browse Similar

EngineeringEngineering in NYC MetroProgram ManagementProject ManagementServiceNowBudget Management

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Nikhil Mehta

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Director of Network Operations specializing in telecom, cloud networking, and service deployments

Dublin, CA30y exp
SoundThinkingBMS College of Engineering

“Operations/project leader with hands-on experience driving an end-to-end transition of legacy customers from on-prem to cloud, including customer communication, structured execution planning, and operational handover. Also improved field operations productivity by selecting and implementing a field management tool that automated work orders and replaced spreadsheet/email workflows with mobile app-driven data flows.”

Project ManagementProgram ManagementTeam BuildingMentorshipAutomationVendor Management+86
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Connect with Kenneth

Kenneth already has a relationship with Reval, so a warm intro from us gets a much better response than cold outreach.

Typically responds within 24 hours

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Hire with Reval

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Kenneth AulDirector of Infrastructure and Network Operations specializing in enterprise transformation